Frequently Asked Questions
Everything you need to know about your Blacks shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 7 days of receipt.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart for the most accurate fit.
Can I change or cancel my order?
Orders are processed quickly, but if you contact our support team within 60 minutes of purchase, we will do our best to assist with modifications.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your materials sustainably sourced?
Blacks is committed to ethical fashion. We prioritize organic cotton and recycled fabrics across our seasonal collections to minimize environmental impact.